Easter Holiday Arrangements
Terms & Conditions

Terms & Conditions

View our current offer terms and conditions.

Facebook Free Prize Draw January 2025

Free Prize Draw

By submitting the contact information on our Facebook ad you will be entered into our prize draw for 1 Year’s FREE Comber Fitness Membership.
Comber Fitness membership entitles you to unlimited use of the gyms, exercise classes and Health Suite at Comber Leisure Centre for one year. The competition is open to those aged 18 years or over.
Entries to the draw will close at midnight on 23 January 2025. The draw will be made, and the winner notified by 27 January 2025. If the prize is not claimed the Prize Draw will be retaken, and the prize awarded to that winner.
The membership must be activated by 1 March 2025. 
Should the winner already have a cash membership, 12 months will be added to this. A cash refund for the remaining time on the existing membership will not be given. In the case of an existing direct debit membership, 12 months free membership will be given from 1 February 2025.
The prize may be transferred/gifted to a family member or friend.
The membership is subject to our normal terms and conditions of membership below.

Leisure Ards and North Down Terms and Conditions of Membership

Membership Categories

Adult - available to those 18 years and over
Concession – applies to:
Over 60 - those aged 60 and over. Proof of age must be provided at the first time of application only.
Disability - to receive a disability concession membership rate, an original letter, issued within the last 12 months, showing receipt of one of the following must be provided at time of application and renewal: 

  • Disability Living Allowance (DLA) – Highest or Middle rate   
  • Personal Independence Payment (PIP) – Enhanced or Standard Rate     
  • ESA   
  • Income Support

Unemployed - available to those claiming Universal Credit, in receipt of Carers Allowance or Carers Credit. Proof must be provided at the time of application and every six months thereafter. 
Student - available to those aged 16 or 17 years and 18 year olds or over in full-time, 3rd level education or 18 year olds still at school. 16 and 17 year olds must provide proof of age. Those 18 years and over must provide a college/university Identity Card showing their name, photograph and clearly stating Full Time status. Proof must be provided annually at the beginning of the academic year. If Full Time status is not clearly detailed a Registration Receipt or letter from the College/University must be produced confirming Full Time status. Those at school: a letter from the school confirming attendance. School leavers wishing to continue or take out membership during July and August must produce a UCAS card or letter of offer from a university/college.
Corporate - available to employees or members of our listed Corporate organisations. Employees must provide their pay slip or organisation staff pass and club members notification of their membership, as proof of employment by or membership of the organisation.

Where a membership requires proof of eligibility, the membership will not be activated until the proof has been verified. 

  1. It is the members responsibility to ensure scanned proof can be clearly read.
  2. Proof of age must be provided on an official document or card e.g. a passport, birth certificate, drivers licence or bus pass.

General Terms and Conditions of Membership

  1. For payment by Direct Debit the first payment will be a pro rata payment, allowing immediate use of the facilities included in that membership. Payments thereafter will be monthly through your bank on the 1st working day of each month.
  2. Members whose Direct Debit payment is returned unpaid will have their membership suspended until the outstanding amount is paid.
  3. Members whose Direct Debit payment is returned unpaid on two consecutive occasions will have their Direct Debit membership cancelled and will only be allowed to take out a cash membership thereafter. Any outstanding amount owed must be paid and failure to pay may result in legal action being taken.
  4. The centre requires one month’s notice to cancel a Direct Debit membership. Notice must be given to the centre in writing by Change of Status form or by email to the centre providing your name, address and membership number.
  5. It is the members responsibility to cancel the Direct Debit instruction with their bank. 
  6. Renewing Cash Membership - Cash memberships are renewed by filling in a Change of Status form at the centre, appropriate proof of status, if required, must be provided when renewing. Membership may also be renewed using the Leisure AND App or online services.
  7. Refunds are not available on any membership including where the member chooses not to attend the centres.
  8. Changes to Membership - members may change their membership type or category by completing a Change of Status Form, available from reception. Any change made to Direct Debit membership will be affected at the subsequent Direct Debit run. Cash payers will not be given a refund on downgraded membership.
  9. At Home - An ‘At Home’ facility is available to members who are unable to use their membership and wish to have their membership suspended for a period of time. The At Home facility can be applied for a maximum of three consecutive months, once in a twelve month period. Granting of At Home status is at the discretion of Management.
  10. For our computer records your photograph must be taken on your first visit to the centre. 
  11. All members must have their card scanned at reception, including when pre-booked. Receipts must be handed to the instructor or attendant where appropriate.
  12. The membership card remains the property of Ards and North Down Borough Council. Your card is valuable, please report loss or theft of your card immediately. A fee will be charged for replacement cards.
  13. Memberships are non-refundable and will be suspended without refund if misused.
  14. All sessions covered by your memberships are subject to availability.
  15. Ards and North Down Borough Council reserves the right to alter or cancel sessions and to shut areas of the centre for essential repair and maintenance when necessary. Your membership can be used at the Ards, Comber and Portaferry centres as applicable, therefore refunds will not be made should any of the facilities need to be closed for whatever reason. 
  16. Ards and North Down Borough Council reserves the right to refuse an application for membership up to the point of entering the membership on the management system.
  17. Changes to your health – during the term of your membership, should your health change you must inform a gym staff member as your programme may need to be altered. 
  18. Please refer to our Privacy Policy for details of how your information is managed.