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SignVideo

SignVideo at Ards Blair Mayne

SignVideo British Sign Language Customer Services at Ards Blair Mayne

SignVideo provides our Deaf or Hard of Hearing customers who use British Sign Language (BSL) instant access to a SignVideo online BSL interpreter. 

SignVideo on site at Ards Blair Mayne Wellbeing and Leisure Centre:

At reception, we connect you to a fully qualified SignVideo interpreter using an iPad, so you can see them on the screen. They will assist you to communicate with our staff. If you need any help, a member of our reception team will be on hand. (Please not this service is only available from 9am to 5pm Monday to Friday)

SignVideo from your own device

This service is free, can be used from your own home and a log in is not required. It’s simple, fast and secure.  (Please note this service is only available between 9am and 5pm Monday to Friday).  When you click on the link below, you will connect to a SignVideo interpreter who will relay the call to Ards Blair Mayne Wellbeing and Leisure Complex.    

How does it work?

To contact the SignVideo Interpretation Service via a computer, you’ll need video capability and broadband access. Then follow these steps:

  1. Click on SignVideo logo to make a call from the browser.  SignVideo
  2. Connect to a SignVideo interpreter and they will confirm you are contacting Ards Blair Mayne Wellbeing and Leisure Complex.
  3. You will then be connected to a registered BSL interpreter, who will start the conversation with you in BSL (British Sign Language). 

Please note that SignVideo offer this service to MacBooks and PCs running Windows.


Check your operating system requirements
Before using SignVideo BSL Live, please check you meet these basic requirements as a minimum:

  • You’ll need to have a computer or device with one of the following operating systems:
    • iOS devices: 11 or above
    • Android devices: 4.4 or above
    • PC devices
  • Your computer or device will need to have one of the following browsers:
  • PC: Chrome and Firefox
  • macOS: Chrome (Safari 11 supported)
  • a webcam
  • bandwidth of at least 512kbps upload and download.

For SignVideo troubleshooting and technical help, please contact help@signvideo.co.uk or call 020 3388 0771.

Connect to a SignVideo interpreter by clicking on the button below:

SignVideo